Inboxes
Operation complicated-ness largely comes from inboxes:
- Who can get work from whom?
- How can that work get there?
- How long does it take for the work in there to get noticed?
Taming the inboxes is critical to make operations understandable.
Making operations understandable is critical to improving them.
And… improving operations is critical to scaling your profits without scaling your efforts.
![chess](/images/home/chess.jpg)
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